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Warranty Policy


FebSmart Warranty Policy.
We stand firmly behind the quality of all FebSmart products and offer reliable customer-oriented warranty and after-sales support for every purchase.

Warranty Benefits:

  • 30-Day Money-Back Guarantee: Customers can apply for a refund within 30 days of purchase if the product does not meet expectations.
  • 1-Year Functional Warranty: We provide free product repair service for functional failures within one year of purchase.
  • Lifetime Technical Support: Professional technical support is always available via support@febsmart.com for all users.

Warranty Shipping Rules.

Customers are responsible for the shipping cost when returning products to FebSmart for warranty service. FebSmart will cover the return shipping fee when sending the repaired product back to the customer.

Warranty Exclusions:

This warranty does not apply to damages or failures caused by the following situations:
  • Product usage beyond normal and customary purposes.
  • Unauthorized disassembly, repair, modification or alteration of the product.
  • Product damage caused by misuse, abuse, negligence or accidental impact.
  • Improper testing, operation, installation or daily maintenance.
  • Damage caused by liquid spillage, corrosion, rust, or incorrect voltage input.
  • Any usage that violates the specifications and requirements stated in the product user manual.









Email us: support@febsmart.com